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English Website > 01.Latest News > City Newspaper 2022 > City Newspaper August 5, 2022 > How to Do When You Doubt COVID-19 Infection

How to Do When You Doubt COVID-19 Infection

Update : 2022-8-5

If you have a symptom of COVID-19

* Symptoms: Fever of 37.5℃ or over, a strong feeling of weariness (fatigue), cough, sore throat, shortness of breath (difficultly breathing) or lack of sense of smell or taste

Contact your home doctore or search a medical institution by "Search System for the designated medical/inspection institutions and make a reservation and go there.

The medical institution will contact with you about the result of the test.

If you are positive
To those who are age of 64 or under: Saitama Prefecural Office will contact with you by SMS
To those who are age of 65 or over: Hoken-jyo (Public Health Center) will contact with you

You will be taken in a hospital/facility or will stay home if only minor symptoms.

You can go out when medical treatment period is finised.

Cautions when you consult
In case of you have a home doctor: Consult your doctor

If you have not a home doctor

Search a medical institution by "Search System for the designated medical/inspection institutions by Saitama Prefecture" and make a reservation and go there.

  • Make sure to take a reservation in advance. Visit the designated time for the people who have symptoms of coronavirus infection. The Doctore will test for coronavirus if he/she recognizes it as need.
  • Wear a mask to cover your nose and mouth. Refrain from the use of public transport.

In case of you need consultation

Consultation Contact in Case of Disorder such as Fever
Prefectural consultation contact about seeking diagnosis (9:00 ~ 17:30, except Sundays)
Tel.(048) 762-8026
FAX(048) 816-5801

Support center for residents in Saitama Prefecture (24 hours)
Tel.0570-783-770
FAX(048) 830-4808

【When you want to confirm or hesitate to go to medical institution】

Coronavirus Hotline for Foreign Residents in Saitama Prefecture
Tel.(048) 711-3025 * 24hours a day, 365 days a year
E-mail: a2705@pref.saitama.lg.jp
* Call and tell your language. 11 languages are available.
http://sia1.jp/foreign/coronahotline/