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English Website > 01.Latest News > City Newspaper 2020 > City Newspaper April 5, 2020 > About Novel Coronavirus 2019 (COVID-19)

About Novel Coronavirus 2019 (COVID-19)

Update : 2020-4-6

Latest Information on COVID-19 by the Ministry of Health, Labour and Welfare

You can see the announcement (press conferences, situation inside and outside Japan, government measures etc.) from the Ministry of Health, Labour and Welfare in English, Chinese and Korean.

https://www.mhlw.go.jp/index.html(External link.)

Latest news in 6 languages by the World Health Organization are available:

https://www.who.int/health-topics/coronavirus(External link.)

Regarding the New Coronavirus 2019 (COVID-19)

You can get information about COVID-19 disease and how to prevent the spread of infection in 16 languages.
There is other useful information on the following CLAIR (Council of Local Authorities for International Relations) website.

http://www.clair.or.jp/tabunka/portal/info/contents/114517.php(External link.)

For Foreigners Working (or will Work from April) in Companies

Even when the COVID-19 has caused a decrease in business to the company, companies are not allowed to treat foreign workers less favorably than Japanese workers just because they are foreigners.
Leaflets in 15 languages from the Public Employment Security Office is available:

https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/koyou_roudou/koyou/jigyounushi/page11_00001.html(External link.)

From the Immigration Services Agency

You can see the information regarding the period of validity of the Certificate of Eligibility, Handling Application for Residence in relation to the effect of the spread of the Coronavirus disease.

http://www.immi-moj.go.jp(External link.)
Click Information Related to New Coronavirus Infection (COVID-19) on the above website, and you can see notices in English, Chines and Korean.

Consultation Guide for Coronavirus Infection

You can use Japan Visitor Hotline by the Japan National Tourism Organization that assists in the case of accidents and emergencies for the tourists.

But now they accept the inquiry regarding the COVID-19 in English, Chinese, Korean and Japanese 24 hours a day, 365 days a year.
Tel.050-3816-2787

The following guide is the rule designated by the national government (how to contact a medical institution) if you suspect you are possibly infected.

Guide of Consultation for Coronavirus Infection

Prevention of COVID-19 (Novel Coronavirus) Infection

Remain calm and take the measures to prevent infection in the same way for influenza; cough and sneeze etiquette as well as washing hands.

* Especially we ask the elderly or people with underlying disease, who are prone to be in serious condition if they are infected, to avoid visiting the places many people gather.

Inquire of the Support Center for the Citizens in Saitama Prefecture

The support center receives phone calls from people who are suspected to be infected with
the virus and makes arrangement.

*If you have had cold symptoms or a fever of 37.5℃ or over for four days or more, or if you have a
strong feeling of weariness (fatigue) or shortness of breath (difficulty breathing), consult the center below.
Also consult if you are a senior citizen, have an underlying disease such as diabetes, heart failure or respiratory disease or receive dialysis, or take immunosuppressant drugs or anticancer drugs, and you have had the symptoms mentioned above for about two days.

Saitama-ken Shin-gata Corona Virus Infection Kenmin Support Center
(Support Center for the citizens in Saitama Prefecture against COVID-19 Infection)

Tel.0570-783-770 Open: 24 hours a day, 365 days a year

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The center advices people who are suspected of potential infection of COVID-19 to call the nearest Hoken-jo (Public Health Center).

Consultation Center at Soka Hoken-jo (Public Health Center)

Tel.048-925-1551  FAX 048-925-1541
Weekdays: 8:30 am to 5:15 pm

The public health center introduces a medical institution.

When you consult at the medical institution

  • Visit the medical institution you are introduced to.
  • Refrain from visiting multiple medical institutions.